Shop Policies | LZ Cathcart

Thank you for stopping by! Below you will find shop policies, payment, and shipping information. If you have a question that did not get addressed, please feel free to contact me or send an e-mail at: LZ [at] thesummeryumbrella.com.

I will answer all of your questions as quickly as possible! 🙂

Thank you again for your order,

LZ Cathcart

Payments Accepted

Paypal – a secure online payment method.

You can register online at www.paypal.com, however you do not need a Paypal account to make a payment through Paypal (you just need a valid credit card).

Stripe – a secure online payment method that accepts credit cards, international payments, etc.

Taxes

Taxes are only applied to residents of North Carolina.

Digital Products

All digital items (this includes eBooks, art prints, SVG’s, patterns, but not limited to) are for PERSONAL USE ONLY. If you’d like a commercial license to use these files in products you sell, please contact me for individual pricing.)

Licensing & Terms of Use for Digital Products

There are many, many, many ways that you can (as well as cannot) use my digital products. Please see the list below on what you are allowed to use these designs for. Defined are terms for both personal and commercial use digital products.

PERSONAL USE TERMS (this also includes any designs given out as freebies or are in my Free File Library):

YES, you can:

print and cut any digital designs for your own personal needs (ex. Christmas gifts, home decor, etc)
print out a design as a gift (aka. an art print). However, there is a limit of 5 times per design for purposes associated with gift giving. Please contact me if you will require a commercial license.
use a design on your OWN personal website, but not as a logo. A commercial license is required for a logo.

NO, you may not:

share digital files in any way. This includes, but is not limited to: email, Dropbox, Google Docs, file sharing websites, social media sites/pages, USB, any disks, etc.
sell the digital files, print out the design and sell, OR use the design in any way that will allow you to resell (ex. attaching to a glass and reselling as your own product)
use any designs on your clients/friends/family/etc website, or to promote any product.
edit/modify any designs in any way besides coloring options.
add other digital elements to any designs and claim them as your own.

FURTHERMORE, by purchasing or downloading any digital file (free, purchased, or licensed) does NOT transfer the rights to that individual. All designs will always belong to The Summery Umbrella™, LLC.

By purchasing a digital file or downloading a freebie file, you agree to all the terms stated above.

SINGLE-BUSINESS COMMERCIAL USE TERMS:

As stated above, all digital designs are for personal use only unless a single-business commercial license is purchased. Once a commercial license is obtained you must abide by the following terms below.

NOTE: Please contact me for individual quotes if your business is larger than 5+ employees, or if you are a professional that will be using this design for multiple clients.

Each design that is purchased must be protected against copying. A watermark is required so the design cannot be traced in any manner via computer software.

Plus, The Summery Umbrella™ must be credited somewhere in your product listing where money is obtained. This includes, but is not limited to: online shop(s), physical shop(s), and social media post(s).

YES, you can:

use one design (per commercial license) for use on 100 products (or 250 if purchased)
products allowed for use are included in the following categories: a.) Apparel, b.) Home Decor, Vinyl, & Signs, c.) Gifts (Mugs, Glasses, Totes, etc.), AND d.) Paper (Stationary, Cards, etc.). You can sell any of these items on Etsy with a proper commercial license.
sell printed art for any design in a physical store location (online shops are not permitted for printed art)

NO, you may not:

sell any digital versions of this design on any website for retail or wholesale purposes. This includes, but is not limited to: Etsy, your own website, or your client’s website.
sell any printable or printed art for any design regardless of the website. Once again, this includes, but is not limited to: Etsy, your own website, or your client’s website.
share the digital files in any way. This includes, but is not limited to: email, Dropbox, Google Docs, file sharing websites, social media sites/pages, USB, any disks, etc.
sell the digital files, print out the design and sell, OR use the design in any way that will allow you to resell (ex. attaching to a glass and reselling as your own product)
edit/modify any designs in any way besides coloring options.
add other digital elements to any designs and claim them as your own.
use/upload/modify any designs on a Print on Demand website
use any designs with the intentions of being harmful, pornographic, racial, offensive, or any other inappropriate manner
compete with The Summery Umbrella™ or our other products with our own designs
create/sell stamps, stencils, or sublimation transfers with our designs
use our designs (digital version or on a product) to sell as a wholesaler
use any commercial license if your business is greater than 5 employees. Contact me for special licensing terms.

OFFICIAL TERMS will be emailed within 48 hours of purchase, and the following must be accomplished:

design(s) must be purchased before or along with commercial license.
the license must be signed and sent back within 48 hours of receipt before licensing is valid.
The Summery Umbrella™ reserves the right to refund the purchase of the commercial license or terminate any license if terms are not met or have been violated.

The Studio Pass Membership

Have questions? Check out the FAQ page for more info.

Refunds and Exchanges

Digital items: (this includes Crafter and Premium Studio Pass Memberships, SVG’s, eBooks, Calendars, etc) are not available for exchanges or refunds. However, please contact me if you are unhappy for any reason so I may assist.

Handcrafted items: Each of our items is handcrafted and customized for you so we are unable to offer refunds. Please contact us if you are unhappy for any reason with your purchase within 30 days, and we will be more then happy to exchange your item with a new one. As the buyer you will be responsible for shipping costs of a returned item and once the returned item has been received a new one will be sent out.

Please keep in mind that since all of our products are made from wood so there will be beautiful and all natural knicks, knacks, cracks and holes in a variety of random locations upon the wood.

There will be no shipping refunds granted due to the above amazing characteristics, wrong color selections made by the seller or for discrepancies of wood color due to the buyers personal preferences, but we will be more than happy to exchange your item once it has been shipped back to us.

We are not responsible for errors on the part of the buyer. These include, but are not limited to: incorrect shipping address, incorrectly reading our description for the product, incorrectly reading our color wheel or measurements provided as well as not reading our policies prior to purchasing one of our products.

Please keep in mind that colors may vary with each monitor. Every effort will be made to ensure the correct colors are displayed.

Thank you for your understanding.

Shipping

We ship through USPS Priority Mail, USPS Ground or FedEx (whichever is cheaper to ship to you!), but please let us know if you need your item rushed. **Expedited items will have an increase in price. Our shipping price includes all of the fees necessary to send your package, and will be put together with loving care so that it will reach you on time and in amazing condition.

All items will be created then shipped as soon as we receive payment notification, and it has been completed, customized, etc if need be.

U.S. Buyers:
We quote two weeks for creation, and an additional 2-7 days for shipping within the U.S. depending on your location. However, during the holidays or if an order is complicated, the processing time could increase.

Damaged/Lost Items:
The Summery Umbrella is not responsible for damaged/lost items or delivery times once your item has been shipped out. Please contact us PRIOR to checking out if you would like to purchase insurance.

PLEASE KEEP IN MIND:
We do our very best to ensure that your packages arrive to the postal service in perfect condition. After your package has been dropped off to be shipped we have absolutely no control on how long it will take to arrive to your location, or how your package will be handled with the courier.

** We will always ship to the address on the invoice. Please make sure this is the correct address. Thank you in advance!